Archives for February 2021

Peter Drucker once said, “If you can’t measure it, you can’t improve it.”

But what happens when things are hard to measure?

For our health, this could be body fat percentage, protein intake, or increases in strength training.

In our work, this could be how we’re improving our communication, or supporting other members of our team.

In our homes, this could be how empathetic we’re being to those we care about most.

Some things are either 1) impossible to measure (e.g., love), or 2) take a lot of effort to measure (e.g., tracking calories).

So, what then?

This is when direction beats precision.

If we can measure something well enough to understand it’s general direction—or trend—over time, then that’s usually good enough. We don’t gain much from the added precision.

When I lost 10kgs about 3 years ago, I used callipers to measure my skin folds to track my change in body fat percentage. The callipers would never be able to tell me my exact body fat percentage at a single moment in time, but after measuring for a few weeks, I was able to see that I was travelling in the desired direction.

When things are hard to measure, life gets easier when we focus more on direction than on precision.

The price of copper is currently at a 10 year high.

This is a good thing.

Copper is primarily used in the production of industrial machinery and in electronics.

Given much of our world is runs on these machines, the price of copper tends to be a reliable indictor of economic health.

In this case, it shows manufacturers are buying raw materials, investing in production, and it’s a likely sign we’re heading towards a recovery.

Although indicators are not always accurate, they can give us a helpful directional view of what’s to come.

Let’s hope this indicator is right!

Isaac Asimov published more than 500 books in his lifetime. He won every award available to a science fiction writer. He’s even responsible for coining the term “robotics”.

People often wondered how he could produce so much at such a high quality.

Well, Asimov would wake up at 06:30 every day, and write until midday. He’d repeat this every day.

Once, when an interview asked how he did it, he just replied, “Well, I do nothing else.”

Another time, when he was asked about how he got into the right frame of mind, he replied, “Before I can possibly begin writing, it is always necessary for me to turn on my electric typewriter and to get close enough to it so that my fingers can reach the keys.”

Magic happens when we turn up every day, with exceptional focus, and consistently practice our craft. Eventually those little steps will turn into progress.

I broke a glass in the kitchen the other day.

It happened in the middle of busy day, and I got frustrated at the sweeping, discarding, and vacuuming that followed.

I had no reason to get frustrated, though.

Here’s why.

When we buy glassware, we agree to an implicit contract: when we eventually drop one and it breaks, we need to do the clean up.

If we aren’t prepared to do the clean up, we should’ve bought plastic glasses instead.

This is a simple example, but we enter into implicit contracts all the time.

Choosing to watch that extra episode on Netflix means we implicitly agree to being a little less focused in tomorrow’s afternoon meeting.

Joining that sports teams means we implicitly agree to turn up to training even when it’s cold and raining.

Choosing to pursue a career in a distant land means we implicitly agree to miss out on some of life’s special moments.

How much of life, then, happens implicitly?

Here’s a news heading from 1995 for you: “Internet may be just a passing fad as millions give up on it.”

With the benefit of hindsight, it’s easy to see the folly of this article. What may have been a legitimate point-of-view at the time, has been disproven by the billions of internet users we have today.

I love looking back at history—both recent and distant—and imagining what we’re doing today that will seem crazy in the future.

I’m thinking crypto, artificial intelligence, and virtual reality, right through to a thriving colony on Mars.

What else is on your list?

In their mind, it was a generous act.

In their mind, they only did it because they care.

In their mind, they didn’t mean to offend.

It’s easy to find fault in the actions of others, but before judging, it’s helpful to take a moment and think about what could’ve been in their mind.

Their intentions are usually good, and that can make all the difference in how we choose to respond.

When Carl Benz made the first German car, it was still against the law to drive one, there were no petrol stations, and there were no proper roads.

When Johannes Gutenberg invented the mechanical moveable-type press, there were no bookstores, and no one knew how to read.

So what did these men see that everyone else missed? What world did they imagine that others thought impossible?

Driving a car, or reading a book, feels banal today, but at some point in history these ideas were outrageous.

And perhaps, a few hundred years from now, when there is a thriving colony on Mars, they’ll look back on our time like we look back on Benz and Gutenberg.

For that to happen, it requires people to take action when it makes no sense.

Both WordPress and Feedblitz have been playing up over the past few days.

WordPress—my blog’s content management system—failed to upload a scheduled post.

And Feedblitz—my email delivery service—has, on multiple occasions, only delivered to 10% of readers.

Thanks to Salvador and Caroline for alerting me!

I had a few reflections:

1) I should set up an alert for when emails aren’t delivered so I don’t have to worry or double check. Automate and relax.

and 2) I’m really grateful when people speak up and let me know when something is amiss. Your support on this blogging journey means a lot to me!

I’m not talking about English, Spanish, or Mandarin.

I’m talking about the language woven into the way our family, friends, and teams work.

All groups have their own unique culture, vibe, and way of working. Each has their own minimum language: a set of words, terms, phrases, and ideas that you have to know to be part of the group.

In my family, we all know the Dad Jokes my Dad has told for past 20 years. We repeat frequently to give him a hard time. Understanding these jokes is part of the minimum language needed to operate in my family.

My team—now that we’re remote—run a GIF competition every week. We set a prompt, and we each post a GIF to our chat, vote for the winner, and keep a running points tally. You’d be really confused if you saw our chat thread each Thursday when it fills up with 16 GIFs. Knowing the about the competition and how it works is part of our minimum language.

Whether we like it or not, a minimum language is present any time there is a group of 2 or more people. My challenge to you is to see it as an opportunity to inject some creative hilarity into your life and work.

Dr. Seuss was set a challenge by Bennett Cerf: that he couldn’t write a book using fewer than 50 unique words.

The 50 words were: a, am, and, anywhere, are, be, boat, box, car, could, dark, do, eat, eggs, fox, goat, good, green, ham, here, house, I, if, in, let, like, may, me, mouse, not, on, or, rain, Sam, say, see, so, thank, that, the, them, there, they, train, tree, try, will, with, would, you.

Those 50 words became the famous Green Eggs and Ham. It’s been a staple for many children learning the English language since its publication in 1960.

I’ve blogged multiple times over the past year about how I’m a big fan of constraints, and how they can increase our creativity.

Green Eggs and Ham is one of the great examples of what can be produced when the constraints are embraced, rather than scorned.

The value of a business is not in its spreadsheets, financials, or conference calls.

The value of a business is in how good its product or service solves a real problem for real people.

Spend less time on the spreadsheet, and more time on making the product better.

You’re playing chess.

It’s been a long day.

You’ve lost a few pieces.

Your chances of winning are slim.

Don’t despair.

Your lost pieces are sunk costs—there’s nothing you can do about them.

Don’t look back and chastise yourself for the errors.

Simply look ahead and focus on next best move available to you.

Real life is a lot like chess—except there are more second chances.

Our lives and littered with sunk costs and dead ends.

Don’t rue them.

Accept that they exist, and figure out the next best move.

Many of you will have recently sat in a Zoom call where, at the end of the meeting, someone has outlined a set of next steps.

We’re usually pretty good at deciding what needs to be done next.

But I consistently see individuals and teams forget about defining the who, and the when.

Once we’ve got our list, we ought to assign one person to each action, and all agree on when that action ought to be completed.

It’s simple, and seems obvious, but it’s often missed. However, if performed consistently and correctly, it can be the difference between progress and inertia.

The UK has vaccinated more than 15 million people; equivalent to 22% of its population.

About 400,000 people are getting vaccinated each day. So if supply chains remain stable, and this rate of vaccinations continue, everyone in the country will be vaccinated by June.

Imagining some degree of normalcy in the second half of 2021 has lifted Maru and my spirits immensely.

Despite many bungles throughout the pandemic, the UK government’s early decision to purchase 355 million doses from 7 suppliers—a bold hedge to account for possible failure or delay—looks likely to be their redemption.

I am also conscious of how incredibly lucky I am to be living in the UK, especially when UNICEF reports 130 countries have yet to administer a single dose of the vaccine.

There is still a long way to go, but I’m grateful for good news when it comes.

I loved the recent story of how a 7 year old, upon hearing of Jeff Bezos’ decision to step down as CEO of Amazon, decided to apply for the top job himself.

He listed his leadership qualities, his creative ideas, and his commitment to making Amazon better as why he’d be good for the role.

The world doesn’t hand out opportunities, and the best ones need to be taken. But this story is a great reminder that self-belief, and a sprinkling of audacity, can go a long way.