In our age of Zoom calls and Work From Home, many of us are finding ourselves on calls with dozens of people. With this many people, and with spotty internet connections, it’s easy for our messages to get lost or misunderstood.
The more I reflect on how I work, the more I realise one of the highest impact things I can do is invest in clarity.
I try and invest until it hurts.
I look at every word and clause, and I try minimise the possibility that the person reading them—or hearing what I have to say—walks away with clarity, and not confusion.
Even with this focus and attention, I’m still no where near as clear as I’d like to be. But I know a learning journey that pays for itself in no time.