I recently went for my dental check-up, and I don’t know about you, but I remember my dental appointments vividly.
It may be only 30 minute for them, but the experience sticks with me for a long time.
So if they’re having a bad day, and are a little flustered or rude, there’s a high likelihood I won’t forget it.
We all have moments when we’re responsible for making or breaking someone else’s day.
We could be serving them at a restaurant, answering their customer service query, interviewing them for a job, or treating them for an injury. At some point, we’ll find ourselves in a situation where the way we treat others—for better or worse—will stick with them for a long time.
Choose wisely.