Training feels expensive.
There’s a lot of organising, preparing materials, and practising presentations. Not to mention the time attendees spend in the training, and the lost opportunity to make progress on other projects.
However, training only feels expensive because it easy to calculate the costs.
The alternative, which is the cost of not training, is impossible to measure.
What’s cost of future mistakes due to a lack of training?
What’s the lost time due to inefficient processes? What’s the lost sales due to sales staff who don’t know the product? What’s churn due to team members who haven’t been coached to put the customer first?
Training is cheap compared to the cost of not training.