It’s done, folks! I’m seeing 20/20 without glasses!
It was clear the place I went, Re:Vision in Auckland, had meticulously designed every minute of the LASIK experience.
The pre-operation check to ensure I was comfortable with the procedure. The briefing on post-operative care. The metronomic voice of the surgeon—guiding my head positioning, informing me where we were in the procedure, and reminding me that everything was going to plan. The nurse holding my hand throughout the surgery, which was surprisingly comforting. The post-operative rest and recovery process.
It inspired confidence. I had zero doubts that my eyes and health were in great hands.
The details matter. And when you see a great example of a team of people sweating the right details; there’s a lot we can learn from those experiences.