The gentleman who works at my local London Underground station stands at the gates and says “Good morning” to every person entering and exiting the station.
That’s thousands of people every morning during rush hour.
He doesn’t need to do it, but he does. He turns up. He brings the best of himself, with a bright and cheery attitude, and he gives some of it to others.
Although the interaction is small and brief, it has a positive effect on my day.
How we turn up matters.