I was passing the famous Savoy hotel earlier this week. It was raining buckets. However, the valet was in a morning suit and top hat, protected only by his umbrella (which only does half the job on a truly wet day!).
He stood with pride out on The Strand, and with a smile he waved down taxis for guests waiting underneath the covered hotel entrance tucked away from the road.
There’s something about turning up in a morning suit and top hat, rain or shine, with a smile. It’s impressive. It signals an intention. It’s a commitment to doing things well.