I was transported back to the 90s this morning.
I was searching for a tax advisor.
I received a recommendation from a colleague, checked out the company’s Google Reviews, and went to their website.
The tan brown background, ill-cropped photo, and buttons with animations would normally put me off. But I’m looking for tax advice, not a website redesign.
I got enough signal to form a base level of trust with the company—at least enough to make contact with them.
Sometimes, design doesn’t matter.