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Flu clues

Dan Cullum · Apr 10, 2024 ·

It may be a scratchy throat, a twitch in the eye, lethargy, or brain fog.

We all have physical signals that tell us we’re pushing too hard and that we need to ease up.

The hard part is acknowledging these signals and responding to them with the required rest and change in pace.

Hunting for downsides

Dan Cullum · Apr 9, 2024 ·

When working towards a goal, it’s easy to get swept up in optimism, and to think that we’ll get a tailwind.

On the other hand, hunting for downsides is hard work. It’s uncomfortable to go in search of the risks, mistakes, and disadvantages that could scupper the project.

But it’s essential work. We avoid many headaches by hunting for downsides.

Van Halen and Brown M&Ms

Dan Cullum · Apr 8, 2024 ·

A good friend recently told me a story about Van Halen and Brown M&Ms. If you haven’t heard it before, buckle up, it’s a good one!

Big bands and artists are famous for having absurd demands for their backstage set-ups in their contracts.

One such demand was Van Halen’s for a bowl of M&Ms with all the brown ones removed. Apparently, there was even a clause in their contract that said if any brown M&Ms were present, the promoter would forfeit the show at full price.

Seemingly absurd, the request was for a reason. Van Halen was one of the first bands to take huge lights with them on tour—at the time, it was the biggest production that had ever been taken on the road. Their set-up was heavy and complex to install, and it would be dangerous—perhaps fatal—if it fell mid-show.

So the bowl of M&Ms was the litmus test for how attentive the promoter was to implementing the contract. If the bowl of M&Ms had no brown ones (a seemingly unimportant detail), then the band would have confidence the rest of the contract had been read, and the heavy equipment installed with diligence and care.

It reminds me of the saying: how we do anything is how we do everything.

The little things add up.

Save 20% for serenddipity

Dan Cullum · Apr 7, 2024 ·

Whether it’s a suitcase, a cupboard, a closet, your team’s plans for the year, or a vacation, fill it up to 80%.

There will always be a temptation to add more things, but when the container is bursting at the seams, there’s no flexibility. When there is little room to move, creativity is stifled—instead of finding new ideas, time is spent rearranging everything currently on the list.

Fill it up to 80%, and save 20% for serendipity.

Direction

Dan Cullum · Apr 6, 2024 ·

Our direction of travel matters much more than our progress on any given day.

A leap in the wrong direction is far worse than a single step towards the goal.

Keep that chin up.

Wrong turn

Dan Cullum · Apr 5, 2024 ·

Every time I’ve made a wrong turn on the road, I’ve still reached my destination. Albeit with a delay and a bit more spent on fuel.

It’s not always so simple in life. The destinations often change whilst we’re on the journey, and the detours may be large and long.

But the learning is the same: little good comes from getting frustrated at the detour.

The Drumeo Formula

Dan Cullum · Apr 4, 2024 ·

The Drumeo channel on YouTube is great. The company uses content marketing to sell their drum lessons and courses, and their content is excellent.

One of their best series is getting well-known drummers to listen to a song they haven’t heard before without the drum parts, and getting them to create their own parts; culminating in a single, final take.

After the drummer finishes their recording, they get to listen back to the original track, now with the original drum parts included. There’s always a mixture of surprise and delight. The drummers are usually in admiration of the original part, and equally happy at their own version.

Today I came across Jess Bowen’s take on Bulls on Parade by Rage Against the Machine (I saw RATM at a music festival when I was sixteen and have always had a soft spot for their music). She recorded one take and nailed it on the first try. Apart from being musically impressive, she’s also having a blast! And that’s the essence of the Drumeo Formula.

Great video. Great series.

Trying again

Dan Cullum · Apr 3, 2024 ·

Getting better is all about trying again. Over and over. Inching forward when we can, and not slipping too far back when we make mistakes.

Craddock’s approach

Dan Cullum · Apr 2, 2024 ·

Harry Craddock, the father of the cocktail, had a strong point of view about how you drink one.

His recommendation was to drink it, “Quickly, while it’s laughing at you.”

A cocktail isn’t to be sipped. It should be consumed decisively and with intention. This is when the temperature of the drink and the ratio of ingredients are at their best. The drink isn’t watered down due to ice, and it hasn’t warmed up due to sitting in the glass for too long.

Craddock’s approach is opinionated, and I like that.

Try it next time you make or order a cocktail and note the difference.

Hard to move

Dan Cullum · Apr 1, 2024 ·

The most important metrics are often the hardest to move.

Customer retention. Net promoter score. Customer lifetime value.

They are the cumulative impact of many micro decisions made consistently and patiently. They can’t be gamed. They can’t be boosted at short notice. They are lagging indicators that show the value of doing the right thing over and over and over.

Tony Hawk and Finality

Dan Cullum · Mar 31, 2024 ·

I was put on to this excellent video of Tony Hawk landing his final ever Ollie 540 by Ira Glass via the This American Life podcast.

For those who aren’t familiar with Tony Hawk, he’s widely regarded as the G.O.A.T of skateboarding. He was the first to land a 900, which is a two-and-a-half-revolution aerial spin, and has been the most recognisable face in the sport during his multi-decade career.

Three years ago, Hawk was trying to land an Ollie 540 one last time—which is a move where the skater completes one-and-a-half rotations without touching the board with their hands.

Hawk is seen trying, and trying, and trying, and failing, and failing, and failing. He just can’t land the trick. But he keeps going. Falling hard on the surface of the halfpipe, and slipping off into camera equipment.

Finally, Hawk lands the move, kicks his board into the air, and falls to his knees. He’s almost in tears. He admits he feels sad because it’s the last time he’ll land the trick. The pursuit is what has been driving him his whole career, and the finality of knowing he won’t attempt another Ollie 540 was relief and anguish at the same time.

It’s a brilliant moment, and an amazing insight into the mind of a fiercely ambitious competitor.

The first pancake rule

Dan Cullum · Mar 30, 2024 ·

Today I learned about the first pancake rule: the first pancake usually doesn’t turn out right.

And that’s okay, because it sets the stage for the second, and third, and fourth pancakes.

I’ve noticed this rule is true for pancakes, and almost any project that requires creative experimentation.

So don’t stress too much about the first pancake.

Better tea

Dan Cullum · Mar 29, 2024 ·

I’m not talking about quality nor preparation method.

In our house, a tea is better when it isn’t asked for. It’s got a unique I-thought-of-you flavour.

If a tea has been asked for, it’s good, but not on the same level as its spontaneous counterpart.

Build the wacky thing first

Dan Cullum · Mar 28, 2024 ·

Jason Fried, co-founder of 37 Signals, has a unique product development principle that I really like: build the wacky thing first.

When teams are in the early stages of new product experimentation, when the stakes are low, and the experience is mainly in a sandbox for early adopters, there’s clear rationale for building the wacky thing first.

If we default to the conservative, constrained, or timid option from the start, it’s unlikely we’ll have the courage to try the wacky idea later. Users will acclimatise to the tame baseline, and it’ll be more difficult to break those expectations in the future.

However, if we start with the wacky idea, we’ll likely learn more from being bolder and more aggressive in the first version of our product, and we leave the door open to scale back the experience to a less wacky version later.

There’s greater optionality and upside that comes with building the wacky thing first, but it takes commitment, conviction, and a willingness to look a little silly to do it.

What are you measuring?

Dan Cullum · Mar 27, 2024 ·

The average? The median? The max? The min? The percentile? The standard deviation?

The problem is that there’s always a charitable message to be found when you cut the dataset in a certain way.

The hard part is having the discipline to stick to an objective measure even when the output looks dire.

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